What can you see in the Help Center?
Not all problems are the same: some get stuck at login, some can't start the app, some can't understand the verification steps, so the nbaje Help team usually asks for 4 types of information first.
- If you have trouble logging into your account, please send
- If the app won't open, provide your phone model and Android version.
- If you write from Dhaka or another city, please specify the time.
- For questions related to bKash, Nagad, or Rocket, keep the transaction references.
With this information, there’s no need to repeatedly answer, so the solution comes faster, and you can move to the next step.